ICMP is unique in practice and scope. It includes a sub-specialty of behavioral health that focuses on the individual or group who has been exposed to a traumatic event, the business owner whose organization has been disrupted, customers, community, and their families whose lives have been altered. Efforts are collaborative and enlist all stake holders. The process is one of respect and acting in good faith when serving people in need. The approach is individualized and does not assume that someone is symptomatic or not well due to being exposed - we don’t chase pathology.
Our model facilitates return to work and routines as part of recovery. Our focus is in meeting the immediate needs of those that have been primary and secondary impacted by a traumatic event. We refer to the “human moment” and the fact that “no one cares what we know, until they know that we care”. This is the foundation of our Integrated Crisis Management Program model and building the core relationship with all parties is one of our main priorities. We do not adhere to a “cookie cutter approach”.
Lombardi Associates ICMP offers onsite group and individual discussions, telephonic support via toll free confidential line, home visits, and hospital visits by a nurse case manager if needed to advocate for victim and family. Other services can be made available as warranted.